Dermstore vs Perricone MD vs Origins: Skincare Stores Compared

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The cosmetics industry is a huge business whether products are purchased from a department store or online. Skincare, bath products and cosmeceuticals are competitive products that must persevere with quality, ingenuity, packaging and consistency to thriv

Perricone MD

Staying true to their mission statement that offers an intelligent synergistic approach to more youthful skin and optimal health, Dr. Perricone’s passion for reversing negative effects on skin has paid off. His initial quest was to conduct research on preventing inflammation in skin caused from poor nutrition, environment and hormone imbalances. Today he is a leading authority on skincare with over 115 patents along with ground-breaking products. He strongly believes that wrinkles and bad skin are a “disease” and can totally be erased with the right diet and skincare. Perricone MD, established in 1997, sells quality skincare along with health related products. Products are:

Supplements

 Skincare (categorized by product, concern or science)

Value Sets

Top Picks

Complimentary Services

Returns & Exchanges

Perricone MD is more than happy to refund money to one’s credit card or exchange an unsatisfactory product for an alternative item holding a strong commitment to maintain quality service.  Policy includes:

  • 30 days to exchange or return
  • Must be purchased through the 800 number or online.
  • Product must be accompanied with receipt.
  • Return labels can be easily ordered through Perricone MD’s Customer Service
  • Address to return is found on website under Returns/Exchanges and is:

Perricone M.D. Attention: Returns 8825 Boggy Creek Road,Orlando, Florida, 32824

Business Credibility and Trustworthiness

Perricone MD is actually not accredited with Better Business Bureau, but Dr. Perricone’s status speaks for itself. Dr. Perricone has written several books listed on the New York Times Best Sellers List including 'The Wrinkle Cure' and 'The Perricone Prescription'. Elite products usually tag a higher price point and Perricone MD products are no exception. Dr. Perricone is associated with the American Academy of Dermatology, the New York Academy of Sciences and the American College of Nutrition.

Shipping Rates and Policies

Domestic shipping is complimentary with any purchase via US Ground taking approximately 5-7 business days to arrive. If a speedier arrival is needed, consider:

  • US 2nd Day Air-2-3 business days -$16.50
  • US-Next Day Air-1-2 business days-$26.50
  • Canada-USPS Priority Mail-$50 or if spending over $150, shipping is free
  • International-USPS Priority-$50 or if spending over $350, shipping is free

 Customer’s Comments

“This was my first time using Perricone, so thought I would use as much as I could so I bought the 7-piece Intro set and the Power set. It was a great way to see what works. I will start off with least favorite. Face wash, eye serum, under foundation were not bad at all, just a bit underwhelming. The good includes the concentrated restorative treatment and the high potency serum. so, in the end, the set does exactly what it should--introduces the high sellers and lets us pick what we like. I recommend it for that but not monthly purchases. For that, check out their new Power Treatment set.” Jean, Monument, Co.

Dermstore

Dermstore is a virtual, high-end beauty retailer selling quality skincare, hair, fragrances and mom-baby products. With over 700 brands to choose from, plus 3 company sites in one, Dermstore’s selection outshines most other online cosmetic retailers with lots of discounts, promotions and free sampling. Their featured products are:

Skincare

Tools

Men's Products

Body

More Ways to Shop

Return Policy

When purchasing any item from Dermstore, feel free to return or exchange your purchase within 30 days of order to receive a full refund. Keep in mind that return acceptance is always at the discretion of Dermstore. Don’t forget to attach a packing slip and a Return Authorization Number (RMA) on outside of box. To ensure full refund is given, it’s best to pack any gift with purchase that accompanied your purchase. There is free pre-paid shipping offered on items being returned for store credit. Customer service is a phone call away 24 hours per day. Their number is 1-800-213-DERM.  Dermstore address is:

Attention: Return Processing Department

2701 Stanley Gault Pkwy. Suite ALouisville, Kentucky 40223

Shipping Policy

Dermstore’s website offers clear and precise direction on shipping policies. 

Free Standard shipping is offered with any purchase within the U.S. They do not ship internationally, but do ship to Alaska, Hawaii and U.S. Territories. Check their website for additional information shipping restrictions.

Method         Cost        Arrival

Standard       Free       7-10 Business days

1-3 Days       Free       1-3 Business days

2 Days          $12.95    2 Business days/no PO Boxes

Overnight      $29.95    1 Business day/no PO Boxes

Warehouse is closed on U.S. Holidays. Holidays are listed on their website. If any product is not in stock, Dermstore will contact buyer via email within one business day.

Processing usually takes 24-48 hours. Orders placed after 2:00 PM will be processed on the next business day.

Promotions, Favorite List, Weekly Discounts

Dermstore’s Favorite List is a fabulous way to shop. Scan their website for what looks exciting and add it to your Favorite List. It is a great way to shop and compare products. If not ready to purchase, Dermstore will retain the list until purchase time occurs. Keep in mind that Dermstore will intermittently email reminders concerning your list. The Favorites List usually offers a 10 percent discount. Look for weekly deals on selected items offering up to 20 percent off item, but don’t wait too long since the deal usually holds only for a short duration. Free gifts, promotions and complimentary samples are just a few ways to save at Dermstore.

Comments

Epinions

“Dermstore carries pricey items, but no major issues with the site. With promos, coupon codes and free shipping, the site is often less expensive than many department stores. I definitely recommend the site.”  Patty Thierre

Epinions

“I was very impressed with the first order but since then have ordered approximately 4 more times and service hasn’t been great. Shipments promised in 3 days sometimes take longer to arrive.” BHR East

Dermstore

‘I love their selection of products. Free sample, gift with purchase is a great bonus.”

Nicole P.

Origins

With a stamped approval by health guru Dr. Andrew Weil, Origins is a cosmetic line that delves into finding answers for age old problems, empowering one to find youthfulness and learning to care for oneself in a joyful, healthful manner. They are part of the collaborated Estee Lauder Cosmetic group and have been doing business since 1990 when they considered themselves the first wellness department store beauty brand. Origins has much to offer in way of natural beauty items with a moderate price point, solid background of trustworthy business practices and strong commitment to give back to humanity. Their clean-cut, polished website offers an array of information and products:

Great Gifts

Skin Care

Makeup

Bath, Body and Hair

Strong Commitment to Nature and Humanity

Since 1990, Origins has stayed true to its roots promising use of organic, natural plant ingredients in their products. Using no paraben, PABA, glycol and petroleum, Origins maintains a status of protecting Mother Earth. The company has given millions to breast cancer research and have used a recycling program since they launched.

Replenishing Service and Recycling Program

Origins makes it easy to continue product use with their Replenishment Service. Click ‘Shopping Cart’ then go to pull-down menu on website to have products shipped automatically. The Replenishment Service allows items to be sent at desired interval times. Also included with the service are:

  • Email Reminders
  • Cancellation Anytime
  • Free Standard Shipping

Origins also encourages customers to come into stores with used cosmetic packaging, whether it’s Origins or not for recycling purposes. The company has been linked with the ‘Plant a Tree’ project and have planted over 200,000 trees. Their 2 tree logo kindly interprets their mission, “Powered by Nature, Proven by Science.”

Business Credibility and Trustworthiness

With positive accolades from all over the beauty world, Origins continues positive feedback on their prestigious line of women and men cosmetics maintaining a price point from $15-$180. The company has an A+ rating with the Better Business Bureau (BBB) contributing to a solid background, resolution to complaints and length in time for business.

Comments

Paula’s Choice has a list of Origins products rating them from poor to good. “While Origins shines a star on natural items, it’s important to know that some of their natural products can be harsh and not that great.”

Origins Review on Precipitation Moisture Recovery for the Body

“Love this product! My 8-year old tried it on his dry skin. He loved that it didn’t stick to the sheets applying it before bed.”

Yelp

“I love Origin products. Absolutely the best products I have ever used on my skin. I am a huge fan!” Liz D, San Bruno, Ca.

Summary of Dermstore, Perricone MD and Origins

All three stores are powered with different strengths and present outstanding satisfaction with consumers. Comparisons between all three basically comes down to what a shopper is searching for with their beauty products and what will work best for them. If cost is a concern, Dermstore punches out plenty of freebies, discounts and promotions to grab the budget conscious consumer. Origins prices vary from inexpensive to higher-end, but have a trusted background that may grab a beauty aficionado, especially if looking for more natural products. Perricone MD stands out with apothecary style packaging, branded with prestigiously researched and integrative website and skin care line. The price point is higher, but Dr. Perricone stands 100 percent behind all products and noticable skin care results received are mentioned in many of the reviews and customer comments. All three companies are worth a look if a shopper is searching for anti-aging products. Feedback is mostly positive on all sites, giving the highest ratings to Perricone MD and Origins. Dermstore's Customer Service has slacked in the last few years mentioned by customer reviews, but is still a great bet if looking for more than one brand.

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About This Article

Cheryl Murphy

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